Help Center

Frequently Asked Questions

Find answers to the most frequently asked questions. If you can't find what you're looking for, contact our team.

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General Questions

Basic information about the platform

5 questions

Account & Profile

User account management

5 questions

Content & Publishing

Creating and managing content

5 questions

Premium Subscription

Information about paid subscription

5 questions

Privacy & Security

Data protection and security

5 questions

Technical Support

Technical issues and troubleshooting

5 questions

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Frequently Asked Questions

What is Highest Knowledge?

Is using the platform free?

How can I create an account?

Can I use the platform without registering?

How does the Knowledge Points system work?

How can I change my password?

How do I add or change my profile picture?

Can I change my username?

How do I delete my account?

Why can't I log in?

What types of content can I publish?

Are there file size limits?

How does content moderation work?

Can I edit published content?

How can I increase the reach of my content?

What does Premium subscription include?

How much does Premium cost?

Can I cancel my subscription anytime?

What payment methods do you accept?

Is there a free trial?

How do you protect my data?

Can I download my data?

Who can see my content?

How do you use cookies?

What happens to my data if I delete my account?

The site is loading slowly. What can I do?

I can't upload files. What's wrong?

Content is not displaying correctly

How do I report a bug?

Is there a mobile app?

Didn't find your answer?

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Discord Community

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